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Air Canada Crash Probe: Air Traffic Controller May Have Left Post Amid Emergency Call

Apr 3, 2026 World News
Air Canada Crash Probe: Air Traffic Controller May Have Left Post Amid Emergency Call

Investigators probing the deadly March 22 crash between an Air Canada jet and a LaGuardia Airport fire truck believe an air traffic controller may have stepped away from his post just moments before the collision. Sources close to the National Transportation Safety Board (NTSB) told the *New York Times* that the emergency call from a United Airlines flight—reporting a strange "odor" in its cockpit—likely diverted attention from the runway. "The layout of the control tower meant a staffer would have had to leave their desk to reach the landline phone across the room," said one insider. At the time, only two air traffic controllers were on duty for the late-night shift, raising concerns that the person monitoring the critical runway section was absent when the tragedy unfolded.

The emergency call triggered the deployment of six fire trucks, but the lead vehicle failed to heed a controller's frantic plea to stop as the Air Canada jet approached. Audio from the incident, released by investigators, captures a controller screaming, "Truck One, stop, stop, stop!" as the collision occurred. The crash killed two pilots and hospitalized 40 others, marking LaGuardia's first fatal accident in 34 years. NTSB Chairwoman Jennifer Homendy emphasized the risks of understaffing, stating, "When you have only two controllers handling a high volume of flights, the margin for error shrinks dramatically."

Investigators are also examining whether the fire truck's driver missed a stop line on the runway or failed to hear instructions due to a communication device malfunction. One theory suggests the driver pressed a microphone key simultaneously with the controller's transmission, "bleeping out" the commands. Surveillance footage shows the Air Canada jet slamming on its brakes as it veered toward the fire truck, but it was too late. "The driver was under immense pressure to respond to the emergency call and manage the fire trucks," said a fire department source. "It's a perfect storm of factors."

Air Canada Crash Probe: Air Traffic Controller May Have Left Post Amid Emergency Call

The use of a landline instead of a dedicated radio frequency for the United flight's emergency call has drawn scrutiny. LaGuardia officials opted for the landline because the pilots couldn't reach airport operations personnel, but this decision may have forced an air traffic controller to leave their post. "The weather was already challenging, with heavy rain reducing visibility," said an NTSB investigator. "Adding a landline call to a separate jet compounded the chaos."

Reconstructing the fire truck driver's line of sight is a key focus of the investigation. NTSB data is being used to determine if the driver was blocked from seeing the oncoming jet by the truck's own equipment or the surrounding environment. Meanwhile, the agency is also reviewing the positioning of the fire trucks and the protocols for emergency responses on the runway. "We're looking at every possible angle," said a source. "This isn't just about one person's mistake—it's about systemic issues."

As the NTSB continues its probe, questions linger about the safety of LaGuardia's operations. The crash has reignited debates over staffing levels, communication systems, and the risks of handling multiple emergencies simultaneously. "This tragedy could have been prevented," said one aviation safety expert. "But we need the full facts before we can make changes.

Air Canada Crash Probe: Air Traffic Controller May Have Left Post Amid Emergency Call

The plane was traveling at approximately 150 mph when it struck a fire truck during heavy rainfall, sending a massive splash of water across the runway. The collision was captured in harrowing footage showing the fire truck flipping violently as it was thrown sideways. This incident unfolded under conditions that would test even the most experienced pilots, with rain reducing visibility and creating treacherous surfaces on the airport's tarmac.

Audio from air traffic control revealed a tense moment just seconds before impact. Workers on the ground could be heard shouting "stop, stop, stop!" as they desperately tried to halt the approaching aircraft. These frantic cries were followed by the unmistakable sound of metal colliding with metal, marking the point of contact between the plane and the fire truck. The collision was so forceful that it left a lasting impression on those who witnessed it, raising immediate questions about how such an accident could occur on what should have been a controlled and safe environment.

Air Canada pilots Mackenzie Gunther, 30, and Capt. Antoine Forest, 24, were killed in the crash. Both men were described by officials as young and competent pilots at the start of their careers. Their bodies have since been repatriated to Canada, where they will be laid to rest. The tragedy has sent shockwaves through the aviation community, prompting calls for a thorough investigation into the circumstances surrounding the collision.

Flight attendant Solange Tremblay was strapped into a jump seat when the crash occurred. She survived the incident despite being violently thrown over 330 feet outside the aircraft. Her survival is nothing short of miraculous, given the sheer force of the impact and the fact that she remained secured in her seat during the collision. Tremblay's story has become a focal point for discussions about safety protocols and the unpredictable nature of such emergencies.

Air Canada Crash Probe: Air Traffic Controller May Have Left Post Amid Emergency Call

The fire truck involved in the crash was completely destroyed by the wreck. The aircraft itself suffered extensive damage, with the cockpit area being the most severely affected. Investigators are now combing through the wreckage to determine the exact sequence of events that led to the collision. Preliminary reports suggest that a combination of weather conditions and possible human error may have played a role in the disaster.

Addressing the plane seconds after the crash, the air traffic controller said: "JAZZ 646, I see you collided with the vehicle. Just hold position. I know you can't move. Vehicles are responding to you now." His calm yet urgent tone reflected the gravity of the situation. Despite his efforts, the damage had already been done, and the focus shifted to ensuring the safety of those still on the ground.

The pilot of a nearby Frontier plane then asked if they should return to their gate, saying: "We got stuff in progress for that man, that wasn't good to watch." The air traffic controller responded with a mix of regret and relief, stating: "Yeah, I tried to reach out to them. We were dealing with an emergency, and I messed up." His admission of fault highlighted the pressure faced by air traffic controllers during such crises.

Air Canada Crash Probe: Air Traffic Controller May Have Left Post Amid Emergency Call

The Frontier pilot quickly reassured him, saying: "No, you did the best you could." This exchange underscored the high-stress environment in which air traffic controllers operate, where split-second decisions can mean the difference between life and death. The conversation also revealed the emotional toll of the incident on those involved, even for those who were not directly affected by the crash.

The pilots killed in the crash were named as Mackenzie Gunther, 30, and Antoine Forest, 24. Both men were lauded by their colleagues and superiors for their professionalism and dedication to their roles. Their deaths have sparked a broader conversation about pilot training, safety measures, and the risks inherent in aviation.

Forty others were hospitalized by the crash, including flight attendant Solange Tremblay, who miraculously survived being thrown 330 feet from the crash while still strapped in her seat. Her survival has become a symbol of hope for many, but it also serves as a stark reminder of the dangers faced by those working in the aviation industry. As investigations continue, the focus remains on understanding how this tragedy could have been prevented.

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